mekartoto Casino & Sportsbook Data Care
This page describes what we collect when you use mekartoto and how we keep that data protected. We at mekartoto take data privacy seriously. When you create an account, deposit funds, or enter a game, we collect information necessary to verify your identity, process your payment, and deliver our service. We do not sell your data to third parties. We do not share your payment details with advertisers.
Our mekartoto privacy policy explains what data we collect, how we use it, who has access to it, and what rights you have. We are transparent about our practices. If you have questions about how we handle your information, contact our support team.
This policy applies to all users of mekartoto across supported jurisdictions, including players in Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta.
What data we collect on mekartoto
We collect data in three categories: account information, payment information, and gameplay data.
Account information: When you create a mekartoto account, we ask for your email, password, name, date of birth, phone number, and address. We use this to verify your identity and comply with financial regulations. We also collect your IP address and device information (operating system, browser type, device model) to detect fraud and unauthorized access.
Payment information: When you deposit on mekartoto via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual accounts (mobile banking, local payment, online payment, e-wallet), we record the transaction amount, timestamp, and payment method. We do not store your full payment credentials; payment processors handle that securely. We log withdrawal requests and settlement confirmations.
Gameplay data: We record every entry you make on mekartoto — which games you play, when you play, how much you stake, and the outcome. We use this data to calculate your balance, settle disputes, and detect fraud. We also track your login times and session duration to monitor account security.
Data we collect on mekartoto
- Email, password, name, date of birth, phone, address
- IP address, device type, browser, operating system
- Deposit and withdrawal transactions (amount, method, timestamp)
- Game entries, stakes, outcomes, and balance history
- Login times, session duration, and account activity
How we use your data on mekartoto
We use your mekartoto data for five main purposes: account management, payment processing, fraud detection, legal compliance, and customer support.
Account management: We use your email and password to authenticate you when you log in. We use your name and address to verify your identity and comply with KYC (Know Your Customer) regulations. We use your phone number to contact you about account issues or security alerts.
Payment processing: We use your payment information to process deposits and withdrawals. We share transaction details with your bank or e-wallet provider to complete the transfer. We do not store your full payment credentials on our mekartoto servers.
Fraud detection: We analyze your IP address, device information, and gameplay patterns to detect suspicious activity. If we notice unusual behavior — for example, multiple login attempts from different countries in a short time — we may flag your mekartoto account for review or require additional verification.
Legal compliance: We retain your mekartoto data to comply with Indonesian financial regulations and anti-money-laundering (AML) requirements. We may be required to share your information with government agencies if legally compelled.
Customer support: We use your account history to assist you with disputes, payment issues, or gameplay questions. Our support team can access your mekartoto transaction logs and account details to investigate and resolve problems.
Third-party processors and data sharing
We at mekartoto work with third-party service providers to deliver our platform. These processors have access to your data only as needed to perform their function.
Payment processors: mobile banking, local payment, online payment, e-wallet, mobile banking, and our bank partners (local payment, online payment, e-wallet, mobile banking) process your deposits and withdrawals. They receive your transaction details and payment method information. They follow their own privacy policies and security standards.
Identity verification providers: We use third-party services to verify your identity documents. These providers receive your name, date of birth, and document images. They do not retain your data after verification is complete.
Hosting and analytics: Our mekartoto servers may be hosted outside Indonesia. Your data is encrypted in transit and at rest. We use analytics tools to understand how users interact with our platform; these tools receive anonymized data only.
We do not sell your mekartoto data to advertisers or marketing firms. We do not share your personal information with unrelated third parties without your consent, except as required by law.
Your rights on mekartoto
You have the right to access, correct, and delete your mekartoto data. You can request a copy of all information we hold about you. You can ask us to correct inaccurate information. You can request deletion of your account and associated data, subject to legal retention requirements.
To exercise these rights, contact our support team with your request. We will respond within a reasonable timeframe. Some data may be retained for legal or compliance reasons even after account deletion.
You have the right to object to certain uses of your mekartoto data. For example, you can opt out of marketing communications. You can disable cookies in your browser settings. However, some data collection is necessary for account security and payment processing; opting out may limit your ability to use mekartoto.
Cookies and tracking on mekartoto
We use cookies to remember your login session and preferences on mekartoto. Cookies are small files stored on your device. They allow you to stay logged in without re-entering your password on every page. They also help us understand how you use our platform.
Our mekartoto cookies are first-party only; we do not use third-party tracking cookies. You can disable cookies in your browser settings, but this may affect your mekartoto experience — for example, you may need to log in more frequently.
We also use pixel tags and similar tracking technologies to measure engagement. These tools help us understand which features are popular and where users encounter problems. The data is anonymized and used only for platform improvement.
Data retention and deletion
We retain your mekartoto account data for as long as your account is active. If you close your account, we retain certain data for legal and compliance reasons — typically for seven years to comply with financial regulations. After that period, we delete your data unless we are legally required to retain it.
Payment transaction records on mekartoto are retained for at least five years to comply with anti-money-laundering requirements. We cannot delete these records even if you request account closure.
You can request deletion of your mekartoto account anytime. Contact our support team to initiate the process. We will delete your personal information subject to legal retention requirements.
Security and data protection on mekartoto
We at mekartoto use industry-standard encryption to protect your data. All data in transit is encrypted using SSL/TLS protocols. Your password is hashed and salted; we do not store it in plain text. Your payment details are encrypted and stored securely.
Our mekartoto infrastructure includes firewalls, intrusion detection, and regular security audits. We limit employee access to your data on a need-to-know basis. We require employees to sign confidentiality agreements.
However, no security system is perfect. We cannot guarantee absolute protection against all attacks. If we discover a data breach, we will notify affected users and relevant authorities as required by law.
Changes to our mekartoto privacy policy
We may update this privacy policy from time to time. We will notify you of material changes by email or by posting a notice on mekartoto. Your continued use of our platform after changes are posted constitutes acceptance of the updated policy.
We encourage you to review this policy regularly to stay informed about how we protect your data on mekartoto.
Contact us about mekartoto privacy
If you have questions about our mekartoto privacy practices, want to exercise your data rights, or wish to report a security concern, contact our support team. We are available in English to assist with privacy inquiries. We will respond to your request within a reasonable timeframe.
For more information on our mekartoto policies, visit our Terms and Conditions or Legal NoticeYou can also explore our FAQ for common questions about account security and data handling.